Communication Skills for Department Chairs


Mary Lou Higgerson

1996
Available

Developed from the author's background in communication, from chairing a department, and from extensive experience conducting workshops for department chairs, this book presents the communication strategies needed for the specific responsibilities and duties of the position.

Each chapter first describes communication strategies that are useful in handling an administrative task and then uses real-life case studies to demonstrate their application in typical situations, offering prescriptive guidelines for immediate use.

Conference Room (2 Copies)

145A (2 Copies)

Higgerson, M. L. (1996). Communication skills for department chairs. Anker Publishing.