Communication Strategies for Managing Conflict: A Guide for Academic Leaders

Communication Strategies for Managing Conflict gives new and experienced academic leaders a collection of proven tools and strategies for handling conflict and enhancing leadership effectiveness. Filled with real-world examples that highlight typical issues, the practical guide offers techniques for addressing disputes that can occur when leading change. Rather than offering one-size-fits-all answers for dealing with challenging situations, the book outlines methods for identifying and analyzing key issues, variables, and options. Taking this approach, leaders will discover how to use the most effective and appropriate communication strategies when working with their own trick leadership situations.

Communication Strategies for Managing Conflict shows how to communicate effectively with students, parents, and faculty and successfully navigate difficult conversations with tenured faculty. The author equips readers with new ways of thinking and effective methods for identifying early warning signs of problems.