20 Minute Manager: Giving Effective Feedback
2014
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:
- Choosing the right time to talk
- Engaging in productive dialogue
- Helping both star and struggling performers
- Developing a plan for effective follow-up
Conference Room
Harvard Business Review. (2014). 20 minute manager: Giving effective feedback. Harvard Business Review Press.