20 Minute Manager: Giving Effective Feedback


Harvard Business Review

2014
Available

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:

  • Choosing the right time to talk
  • Engaging in productive dialogue
  • Helping both star and struggling performers
  • Developing a plan for effective follow-up

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Harvard Business Review. (2014). 20 minute manager: Giving effective feedback. Harvard Business Review Press.