Destructive Organizational Communication: Processes, Consequences, & Constructive Ways of Organizing


Pamela Lutgen-Sandvik and Beverly Davenport Sypher (eds.)

2009
Available

Destructive Organizational Communication brings together highly respected communication and management scholars to examine the destructive communicative processes in organizations. Going beyond descriptions of various types of organizational communication, this volume explores how we might live and work together in a way that organizes our endeavors more humanely. Each problem-focused chapter examines a specific aspect of destructive organizational communication, reviews existing theory and research about that communicative form, and outlines its consequences and associated harms.

Contributors explore such key issues as workplace bullying, incivility, sexual harassment, and the destructive potential of teams and communication technologies. The volume's central focus is on social interactions and meaning systems that organize in destructive ways - ways that constitute abusive, oppressive, harmful, or exploitative organizational environments.

The insights provided herein make a valuable contribution toward understanding harmful communication processes in the workplace. This book is an excellent resource for scholars studying destructive organizational communication, managers dealing with hostile workplaces, organizational members trying to understand their current experiences, and instructors of graduate and upper-level undergraduate classes in organizational studies.

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Lutgen-Sandvik, P., & Sypher, B. D. (Eds.). (2009). Destructive organizational communication: Processes, consequences, & constructive ways of organizing. Routledge.