It's the Manager


Jim Clifton and Jim Harter

2019
Available

While the world's workplace has been going through historic change, the practice of management has been stuck in time for decades. The new workforce wants their work to have deep mission and purpose. They don't want old-style command-and-control bosses. They want coaches who inspire them, communicate with them and develop their strengths.

Who is the most important person in your organization to lead your teams through these changes? It's your managers. They're the ones who make or break your organization's success.

Packed with 52 discoveries from Gallup's largest study of the future of work, It's the Manager, shows leaders and managers how to adapt their organizations to rapid change - from new workplace demands to the challenges of managing remote employees, the rise of artificial intelligence, gig workers, and attracting and keeping today's best employees.

Great managers maximize the potential of every team member and drive your organization's growth. And they give every one of your employees what they want most: a great job and a great life. This is the future of work.

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Clifton, J., & Harter, J. (2019). It's the manager. Gallup Press.