Thanks for the Feedback: The Science and Art of Receiving Feedback Well

Douglas Stone & Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, and offer a powerful framework to help us take on life's blizzard of offhand comments, annual evaluations, and unsolicited criticism with curiosity and grace. Blending the latest insights from neuroscience and psychology with practical, hardheaded advice, this book fills an important gap in the literature on leadership, organizational behavior, and education.

Conference Room